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ESTABLISHED IN 2007

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Locally owned & operated

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Free, No-obligation Quotes

  • What brands of equipment do you service?

    We service all brands and support the manufacturer's warranty on all equipment we sell.

  • What maintenance is required for my air-conditioning unit?

    Regular maintenance keeps your system running efficiently, extends its lifespan and reduces the chance of future breakdowns. Call us to take advantage of our annual maintenance specials. Custom Air offers scheduled maintenance services for both commercial and residential customers.

  • How long does it take to install a new air conditioning unit?

    Most residential installations of a split system generally take 4-6 hours. Installing a ducted system usually takes between 1-2 days.

  • What if I am building a new home or undergoing renovations?

    Custom Air can provide a no-obligation quote on a new air-conditioning system from your floor plans. If you accept our proposal, we can liaise with your builder throughout the job. Please email your plans (PDF format) to info@customairalbury.com.au along with any queries or comments to help us assess your requirements.

  • What size unit do I need?

    The size depends on the area, aspect, insulation, glass and heat load from occupants. Our team at Custom Air can visit your home to determine the exact size required, maximising efficiency and minimising energy costs. This is a free service.

  • What is an inverter air-conditioning system?

    An inverter system uses a variable speed compressor, which adjusts the cooling or heating capacity to match indoor conditions. Inverter units are more economical, efficient and quieter than fixed-speed systems. Both ducted and split systems are available with inverter technology.

  • What is back-to-back installation?

    Back-to-back installation means the indoor and outdoor units are placed on opposite sides of the same wall, reducing the amount of copper pipe run needed and ultimately lowering installation costs.

  • What does ‘reverse cycle’ and ‘split system’ mean?

    A split system air conditioner consists of two parts: the outdoor unit, located outside your home and the indoor unit, typically wall-mounted inside. Reverse cycle means the system provides both heating and cooling. Multi-head systems, ceiling cassettes, under-ceiling units and cooling-only models are also available.

  • Do I need an electrician?

    An electrician is required to connect the main supply to the unit from the switchboard, as all units need their own circuit. You can use your preferred tradesperson or we can recommend our preferred supplier.

A Large Air Conditioner Is Mounted On The Side Of A House Next To A Window — Custom Air In East Albury, NSW

Your Questions, Answered

Welcome to our FAQ page, where we answer your most common questions about Custom Air’s services. Whether you’re curious about our air conditioning installations, maintenance plans or energy-efficient solutions, we’ve got you covered. Explore our FAQs to learn how we can enhance comfort and efficiency in your space.


If you're in need of an air conditioner in Albury Wodonga, rely on Custom Air’s new systems, installations, domestic and commercial solutions, split systems, cassettes, ducted systems, multi-split and package units. We offer the leading brands, along with expert dealer support, warranties and great promotions. Call us today on 0488 770 154 to find the perfect solution for your needs.

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